Shipping policy
Shipping Policy
Many She’s Crafty products are personalized or made to order. Because of this, please allow time for your item to be created before it ships.
Processing Times
Processing times may vary depending on the product, personalization, order volume, and time of year. Any estimated processing time shown on the product page is separate from shipping/transit time.
Shipping
Once your order has shipped, delivery time will depend on the shipping method and carrier. When tracking is available, tracking information will be provided after your order ships.
Please double-check your shipping address before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has shipped.
Delays
Carrier delays can occasionally occur after a package leaves our hands. Delivery dates provided by shipping carriers are estimates and are not guaranteed unless specifically stated.
Damaged or Missing Orders
If your order arrives damaged or you believe there is a problem with the shipment, please contact us through our Contact page with your order number and any relevant photos or information so we can help.
Fundraiser Orders
Fundraiser products may have different production, pickup, or delivery arrangements depending on the specific fundraiser. Any special instructions will be provided on the fundraiser's shopping page or with the applicable products.